FAQs

Arrival Procedures for Student Drop Off

• Parents/guardians dropping off students drive up to the front entrance and form a line behind the cones.
• Student drop-off begins at 8:50 am.
• Children should remain in their seats and not exit the car until it is in the designated drop-off area in front of the school.  Children exiting from the passenger side of the car should walk around the front of the car to the Front Door where they will be greeted by CMS staff members.

Dismissal Procedures for Car Pick Up

• Students being picked up are dismissed to a designated area where they are monitored by school staff. 
• Monitors outside radio in the names of students being picked up. Students exit the Playground Door.
• Please be patient. To expedite this process, place a name sign in your car window.

Dismissal Procedures for Walk Up

• Students being picked up by walk-up are dismissed to a designated area where they are monitored by staff staff.
• Parents walk up to the Playground Door and give their child’s name to the Door Monitor. The Monitor radios names of students to be sent to the Playground Door for pickup.

All students left waiting after dismissal is over will be sent to the Main Office and parents must come to the front door to pick up their children.

Early Dismissal Procedures

• If a special circumstance, such as a doctor’s appointment, requires your child to be picked up early from school, you must notify the school in advance, indicating the day and time of this request and the name of the person who will be picking up your child.
• Parents/guardians picking up  must sign out students at the Security Desk.  Anyone other than a parent/guardian or caregiver picking up a student must show proof of identification.
• Due to the business of dismissal, students will not be available for early pick up after 3:00 p.m.

Change in After-School Plans

Parents must inform the school or classroom teacher if there is a change in their child’s after-school plans either by written note, email, or voicemail message.  Please note that messages regarding students’ change of after-school plans must be left before 3:00 p.m.

Norwalk BOE Policy 5113

• sickness death in the family
• religious observance/instruction
• family emergency of short duration
• medical/dental appointment

(We strongly urge that appointments be made outside the school day.)

Unexcused absences (any absence without a phone call or note from parent/guardian)

• missing the school bus
• car trouble or other problems getting to school regarding transportation
• staying home to baby-sit
• oversleeping
• inclement weather family vacations

In keeping with the philosophy that students need to maintain regular attendance at school, we strongly discourage families from scheduling any trips other than during the normal school vacations. If unusual circumstances arise, contact the guidance counselor.

Bus transportation is provided for the following groups:

1. Students in Kindergarten through Grade 3 who live more than 1 mile from the school.
2. Students in Grade 4 through Grade 8 who live more than 1.5 miles from the school.

If you are not certain of eligibility, please contact the Concord Magnet School main office at 203-899-2840 for more information.

Students are required to be at bus stops 15 minutes prior to the scheduled arrival time, this is to ensure ample time for the routes. A bus can arrive up to 15 minutes after scheduled arrival time and still be considered "on time" at the school.

During the first few weeks of school it is important for students to adhere to this policy. As the weeks go by and the community becomes adjusted to the opening of school, the actual arrival time will be closer to schedule.

Correspondence and requests regarding buses should be sent in writing to the NPS Transportation Office.

Norwalk Public Schools Transportation Office

125 East Avenue

P.O. Box 6001 Norwalk, CT 06852

For additional information, please contact the Norwalk Public Schools Transportation Office at 203-854-4074 or send an email to Transportation@norwalkps.org.

Bus Service is provided by Durham School Services. To contact the bus garage, please call 203-438-4192.

Inclement Weather Protocols

• DELAY: All delays are two hours in duration. Morning care will operate on a delayed schedule.
• CLOSURE: All schools are closed for the day. All after-school activities and programs are canceled.
• EARLY DISMISSAL: Schools open on time, but will end earlier than the regular school day, generally 2 hours before normal dismissal times. All after-school programs are canceled including after-school care. Early dismissals will be called by 10 a.m.
• AFTER-SCHOOL CANCELLATION: School opens and ends at the regular time but all after-school programs are canceled.

• DELAY: Program will have a delayed start of 2 hours.
• EARLY DISMISSAL: After school programs are canceled. CASPER at Carver Center will still pick up students and dismissal will be from Carver Center.

Where to Find Inclement Weather Announcements

To ensure the information you receive is accurate, we encourage all families to rely on official NPS sources. School delays, closures, early dismissals and after-school cancellations are communicated in the following places:

• Norwalk Public Schools website: www.norwalkps.org
• ParentSquare message -- text, email and phone call
• NPS Social Media:
  • NPS Facebook
  • NPS Twitter (twitter.com/norwalkps)
• NPS Info Line recording: (203) 854-4123
• Local TV, radio and online media outlets, including:

On days when weather may impact the school day, we ask that parents and guardians check these sources frequently for information. Parents and guardians should always make sure their child’s school has up-to-date contact information on file.

Although rare, changing conditions may require that a delay is changed to a cancellation, or that an early dismissal is called after the school day begins. We will make every effort to avoid changes, but there are times when it cannot be avoided.

• Precipitation - rain, misting, drizzling, freezing rain, sleet, snow
• Temperatures below 20 degrees Fahrenheit
• Wind chill factors causing perceived temperatures below 20 degrees
• Temperatures of 90 degrees Fahrenheit and above (consult with Norwalk Health Department)

In the unlikely event that a field or typical recess area is out of commission during recess time, the building principal or his/her designee may change said location of recess or cancel recess until further notice at his/her discretion.

We look forward to you and your family joining our community soon. Use the links below to find more information about how to register an incoming kindergarten, how to register a new student to the district or intra-district transfers.

Kindergarten Registration

New Student Registration

Intra-District Transfers

What to Do When You Have a Concern

Ladder of Referral

If a parent/guardian has a question or concern regarding their child's progress or well being within the school program, we urge you to follow the steps outlined below. Parent concerns about a student related to teaching staff should be referred first to the teacher. If your concern is not addressed to your satisfaction, then please follow the procedure outlined below:

Teacher

As soon as you have a concern, send a note, call, or email the teacher during school hours. Leave your name, phone number and time you can be reached. Please also follow this procedure for concerns about special programs and/or services. Teachers wish to hear more, not less, from parents. The majority of misunderstandings can be resolved with the teacher.

School Counselor

The School Counselor should be contacted before contacting the Principal.

Assistant Principal or Dean of Students

If the issue has not been resolved to your satisfaction, send a note, call, or email the Assistant Principal.

Principal

If the issue has still not been resolved to your satisfaction, send a note, call, or email the Principal.

Central Office

If necessary, the principal will direct you to staff at Norwalk Public School’s Central Office.

Superintendent and Board of Education

After appropriate discussion with Central Office personnel, decisions may be appealed first to the Superintendent and ultimately to the Board of Education. Any appeal to the Board should be in writing and signed.

If you have questions or concerns about a teacher, please begin by contacting the teacher first. If your concern is not addressed to your satisfaction, then please follow the procedure outlined below:

1. Contact the Teacher
2. Then contact the School Counselor, Dean, or Social Worker
3. Then contact the Assistant Principal
4. Then the Principal
5. Then the Assistant Superintendent
6. Then the Superintendent
7. And last, the Board of Education

The Ladder of Referral is part of the NPS Behavior Interventions and Expectations Guide.

ParentSquare is a unified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection with your child’s school or the district. It provides a safe way for district administrators, school principals, teachers, staff, and parents to:

• Send and receive school and class information
• Share pictures and files
• See calendar items
• Sign up to volunteer
• Schedule parent-teacher conferences
• and much more . . . all in one centralized place!

Click here to register your account!

Download the FREE ParentSquare app! (Apple iOS or Android)

PowerSchool Parent Portal offers parents the ability to access their child(ren)’s grades and attendance.  

• One parent portal account can be linked to all of your children
• You can set up notifications to be sent to your email
• The district will also be sending forms that you can complete via the parent portal
• Once your account is set up, you can use the mobile app for added convenience
• You can also see fee balances and lunch account balances

Reach out to your school(s) to receive the Access Information needed to link your child(ren) to your account.

Click here to sign into the Parent Portal